ParentSquare is a unified communication platform that offers a whole host of tools which allows LWSD, school administrators and teachers to more effectively communicate and engage with families and high school students.

Some features include:

• Mass notifications and urgent alerts with two-way communication
• Mobile application for administrators and parents (iOS and Android)
• Attendance notifications
• Teacher and classroom communication
• Direct messaging with two-way translation
• Appointment sign ups (parent-teacher conferences, technology pickups, etc)
• Calendar and RSVP
• Volunteering and classroom supply signup
• And so much more!

You can click on "Forgot Password?" on the sign-in screen and a link to reset password will be sent. 

Update your contact information in your Skyward account and it will automatically update ParentSquare. Allow up to 24 hours for change to go into effect.

On a browser, click on your name to update your language preferences and select "Language settings" from the menu bar. On the app go to Account > Preferences from the menu. 

On the web, you can click “Messages” in the sidebar and start a direct conversation by clicking “New Message”.

On the ParentSquare App, you can tap on “+” sign to start a new message.

You will see your child's teacher and group owners in the quick-select recipients box at the top of the page. Or, you can type the first three letters of a name in the recipient box for other users to auto-populate. 

To add a child or school, you should contact your school(s) directly to update your contact information. You should confirm that the same email and phone number is on file for all children at all schools. The day after the change is made at the school, you should be able to see the updated information in ParentSquare.

You can set your notification preferences to receive a daily digest email with all updates at the end of the day.

• On the web, click on your name to bring up your accounts page to update notification preferences.
• On the app, you can go to Account > Preferences from the triple-bar menu. 

Yes. ParentSquare is the primary tool for district and school communication. Individuals who do not activate their account in ParentSquare will still receive an email digest at the end of each day that communication is sent out to them. In the event of emergencies, phone calls will be sent as well.

Yes. Please note that LWSD, your school and teachers use ParentSquare to communicate with parents and guardians for information including emergency messages as well as information closely related to the school’s educational mission.

To opt-out of receiving notifications, you can:

• Fill out and return the opt-out form to your school office, or
• Contact your school office with your email and cell phone number

Parents can also opt out of certain communication methods without opting out of ParentSquare entirely:

• Emails: Click the Unsubscribe link in any email you receive
• Text Messages: Click the Opt Out link in the first text message you receive from ParentSquare. You can also reply STOP to any subsequent text you receive.
• Call your school office

*Please note that even if you opt out of receiving communication, you will still receive notifications for emergencies and other school information deemed important, such as attendance and lunch balances.

StudentSquare is a tool for high school students inside ParentSquare. It’s for teachers and school staff to communicate directly with high school students, and for high school students to communicate directly with their teachers.

More information about StudentSquare can be found here.