New Vendor & Contractor Setup

1. In a web browser such as Microsoft Edge, Google Chrome, or Mozilla Firefox, visit https://outlook.office365.com/.
   • If you are logged into another Microsoft Account, be sure to log out before you start the process to log into your LWSD account.  
2. You will be prompted for an email address. Enter your email address as provided in your welcome email. 
   • Your email address is not case-sensitive. 
   • You must include your complete email address (username@lwsd.org), or you will not be able to sign in. 
3. Press Next. 
4. You are prompted for your password. Enter your password exactly as it was provided in the welcome email. 
5. If you entered your password correctly, the computer will now ask you to set up multi-factor authentication. Continue to the steps in "Setting up multi-factor authentication (MFA)."

Right after you get signed in, you'll need to set up multi-factor authentication. 

1. You will see a prompt that says "Let's keep your account secure." Choose "Next." The page will instruct you to install the Microsoft Authenticator app. It is recommended to use the Microsoft Authenticator app on your phone, which can be set up to send a push notification.
   • If you choose to use Microsoft Authenticator, install the app following the instructions. 
   • If you choose not to use Microsoft Authenticator, you should choose “I want to set up a different method” to configure text message MFA. 
2. Follow the instructions to set up your chosen method. Note: Microsoft Authenticator will prompt you for a backup phone number, which will help you get into your account if you have trouble with the Authenticator app. We strongly encourage you to register two or more MFA methods (such as an app and a phone number), as we are only able to assist with recovery of MFA methods in-person.
3. Continue to the section “Setting your password”

Once you have set up your MFA, you’ll be required to set a new password. Follow the prompts to update your password. In general, your password must be 10 characters long and cannot be a password you have used before. It must include uppercase, lowercase, numbers and symbols. See “Password requirements” for the full list.

Continue to “Setting up Self-Service Password Reset” when you’re done.

Password requirements

In order to protect the data of our students and families, LWSD enforces password requirements as a part of our security posture. Consider using a passphrase, such as a favorite quote or song lyric that is easy for you to remember.  Your password must meet the following criteria: 

1. Passwords must be 10 characters or longer. 
2. Passwords cannot be reused. While we can’t enforce it, you should also use a unique password for your LWSD account that you don’t use anywhere else. 
3. Your password must contain a character from at least 3 of the following: 
   • UPPERCASE letters 
   • lowercase letters 
   • Numbers (123) 
   • Symbols (!?*$) 
4. Can’t contain any part of your name. 

The system will check your password when you set it and may reject passwords which are known to be weak or compromised, even if your password meets the criteria above. If your password meets the criteria but is rejected by the system, try another password. 
 

Self-Service Password Reset allows you to get back into your account if you forget your password. Since LWSD’s Helpdesk cannot assist with resetting contractor/vendor passwords over the phone, this is a requirement for contractors and vendors. LWSD reserves the right to deactivate contractor/vendor accounts which do not comply with this requirement.

1. Once you have registered for MFA and updated your password, you’ll be taken to a page with all your registered MFA/SSPR methods. It should list your password and any MFA methods you just registered. (You can also get to this page at https://aka.ms/mysecurityinfo any time.)

    

2. For SSPR to be available for you, you’ll need at least two methods available. We strongly recommend that contractors/vendors have three methods or more to ensure you don’t lose access if you replace or lose your phone. These methods are available for SSPR:
   • Phone
   • Microsoft Authenticator (or another authenticator app)
   • Security questions
   • Email (this might already be set up for you)
3. Register additional methods by selecting “Add sign-in method,” then selecting the option you want to configure and following the instructions.
4. Continue to the section “Finishing Up.”

A more detailed version of these instructions is available here: Password Registration and Recovery.
 

Before you’re done, there’s a few more things to do. Hang tight, you’re almost there!

1. On the “Security info” screen you were just on (https://aka.ms/mysecurityinfo), we strongly recommend making sure you have at least two MFA methods available. This helps make sure that you don’t get locked out of your account if your phone is lost or replaced. These methods are available as MFA methods:
   • Phone
   • Microsoft Authenticator (Can also be used with other authenticator apps)
   • Passkey in Microsoft Authenticator
   • Security Key or Passkey
   • Security Key
2. Register additional methods by selecting “Add sign-in method,” then selecting the option you want to configure and following the instructions.