System:
Skyward Family Access on your computer using a web browser

What you'll find:

• Gradebook
• Attendance
• Student information
• Schedule
• Test scores
• Academic history
• Portfolio
• Health info
• Online student information verification

Username:
The typical (not all!) username consists of the first 5 letters of the last name followed by the first 3 letters of the first name, followed by a 3 digit number. Someone with a name of JOHN LEE for example will need to fill in the extra characters with spaces. In this case, John Lee with a username of LEE JOH000, will enter “L”, “E”, “E”, space, space, “J”, “O”, “H”, “0”, ”0”, “0”.

Password: 
10-16 characters in length including a letter, a number and a special character.

Forgot your username or password?
To get your username and reset your password, click on the “Forgot Your Login/Password” link on the Skyward login page: http://family.lakewashington.wa-k12.net.

Enter your email address on file at the school when prompted.

You will receive a password reset email.

Known issue:
Create a password that is 10-16 characters in length including a letter, a number and a special character. The system allows you to create a password longer than 16 characters, but it only saves up to 16 characters!

Helpful tip: 
Your Skyward LOGIN (username) can be found in the password reset email you receive and in the password reset screen.

System:
Skyward Mobile app

What you'll find:

• Attendance
• Gradebook
• Message center
• Portfolio
• Schedule
• Student information

Username:
You must first login on your computer to get your Skyward username and password.

After you follow the Skyward Mobile Access setup instructions, you will only need the 4 digit passcode to login to the mobile app.

Password: 
4-digit passcode

Download the Skyward Mobile Access app

• Locate district by district name – Lake Washington School District Redmond, WA
• Select Product – School and Business Management, Family, Student, Teacher and Employee

Steps below are done the first time you login or when you change your computer password.

Login credentials

• Login: (Enter your Skyward computer login)
• Password: (Enter your Skyward computer password)
• Enter your passcode: you will be prompted to enter a 4-digit security code to open the application.
• Save
• Select the mobile option (not the desktop option)

You are now logged in to the Skyward Mobile Access app. In the future, you only need to enter the 4-digit passcode to open the app.

Helpful tips: 
If you change your computer password, you will be prompted to validate your login credentials again for the mobile app.

System:
Online Payments

You can:

• Pay for fines, fees, sports
• Purchase items

For lunch account payments, see MySchoolBucks.

Username:
The same as your Skyward username

Create your own password: 
This password may or may not be the same as your Skyward password.

Forgot your username or password?
Click on the “Click here to set your password” button. This password is your unique password for Online Payments. (This may or may not be the same as your Skyward password. Since your Online Payments password and your Skyward password are different, changing one will not necessarily change the other!)

When prompted to Identify Your Account, enter the email address on record for your student. When a match is found, an automated password reset email will be sent to your email address. Click on the link to reset your password.

If you do not receive an email, check your SPAM folder and add "no-reply@intouchreceipting.com" to your safe senders list. Use the F5 key on your keyboard to refresh your inbox.

Helpful tip: 
Your Username (same as Skyward Login Name) will display when you are prompted to reset your password.

System:
My Stop app

You can view the:

• Estimated time of arrival for your bus
• Approximate location of your school bus

Username:
Skyward Family ID

Password: 
Your initial password is your Skyward Family ID. You may change your password after you login.

How to find you Skyward Family ID:

1. Skyward Family Access (computer)
   1. Click on Student Info
   2. Click on View [student name’s] Family
   3. Note your Family ID

       

2. Skyward Mobile App
   1. Click on the Menu bar
   2. Click on Student Information
   3. Click on the Family tab
   4. Note your Family ID

       

More information.

System:
MySchoolBucks

You can:

• Monitor your student’s meal history
• Set up recurring/automatic monthly payments
• Set low-balance alerts

Username:
Your email address

Password: 
Create your own password.

To make a secure payment:

1. Go to MySchoolBucks.com and click SIGN UP FREE. Select the state and school district and complete the personal information requested. Click CREATE ACCOUNT. 2
2. The next screen will ask you to ADD A STUDENT. You will need your student’s school, student’s name, and date of birth. Click FIND STUDENT.
3. Select the Meal Payment option you would like.
4. If you have questions about MySchoolBucks, please call their customer support center at 1-855-832-5226. Assistance is available Monday - Friday from 8 a.m. to 5 p.m. EST. Or, email MySchoolBucks at parentsupport@myschoolbucks.com.
5. For all other questions contact the Nutrition Services office at 425-936-1393, or email NutritionServ@lwsd.org.