Thank you for your interest in volunteering in Lake Washington School District. During Summer 2018, we launched a new volunteer management system with Raptor Technologies. Any new program creates many questions. Here is some information that may help you understand how this system works.

1. If your application was still valid in the previous volunteer system, it is still valid in the Raptor system.

2. Applications are still valid for two years.

3. We are still running background checks through the Washington State Patrol Washington Access to Criminal History (WATCH) system.

4. You will receive a reminder email from Raptor 30 days prior to the expiration date of your application.
    
5. The Raptor system will only allow you to renew your application if you are within 30 days of the expiration date of your previous application.
    

6. Raptor creates user accounts based on email addresses. If the same email address was used for more than one application, Raptor will only be able to create one user account. If you need help updating an email address, please contact Chris Robison at crobison@lwsd.org.

7. You can apply or renew your application through the LWSD website. Go to lwsd.org. Hover over the Get Involved heading and select Volunteer Programs. On the right-hand side, you will see a link to the Raptor Online Volunteer Application.

8. Once you submit an application, you will receive an email confirming receipt of your application.

9. When your application is processed you will receive an email alerting you to your status.

10. After approval, Raptor will send you an invitation to activate your Raptor Volunteer Portal.

11. If you activate your Raptor Volunteer Portal, you will see your profile. The only changes you can make to your profile are your address and phone number. To make any other changes while your application is approved, please contact Chris Robison at crobison@lwsd.org.

12. At this time, you cannot renew your application from your Volunteer Portal. You will have to log out of the Raptor Volunteer Portal and follow the steps outlined in number 7.

13. In the Volunteer Portal there is a “Community” tab. This is a list of volunteers who have opted to have their emails added to this list (on the Preferences tab). At this time the list is not filtered by school. Raptor will be improving this functionality shortly, so you would only be able to see volunteers at your school.

Your volunteer work is an essential element to the success of our students. On behalf of all students and staff, thank you!