The board recognizes that situations may arise in the operation of the system which are of concern to parents or the public. Such concerns are best dealt with through communication with appropriate staff members and officers of the system, such as the faculty, the principals, the central office, and the board.

The following guidelines are suggested as the proper procedure to be followed by persons with questions or complaints.

1. Matters concerning individual students should first be addressed to the teacher.
2. Unsettled matters from (1) above or problems and questions concerning individual schools should be directed to the principal of the school.
3. Unsettled matters from (2) above or problems and questions concerning the system should be directed to the superintendent.
4. If the matter cannot be settled satisfactorily by the superintendent, it should be brought to the Board of Education. Questions and comments submitted to the chairman of the board in letter form shall be brought to the attention of the entire board.

The board considers it the obligation of employees of the system to entertain the questions of parents or the public.

Current practice codified 1988

Adopted:
5/7/90

LEGAL REFS.:
WAC 392-171-761 through 392-171-781 (Special Ed complaints)

CROSS REFS.:
Staff Ethics (GBC)
KL subcodes, all relate to specific public complaints.